This Privacy Policy explains how Hire GHL Developer ("we", "us", "our"), a business based in India, collects, uses and protects personal information when you visit hire-ghl-developer.com (the "Website") or contact us about our GoHighLevel development services.
We keep this simple: we collect only what we need to reply to your enquiry and provide our services, and we do not sell your personal information.
Information we collect
Information you give us
When you submit the contact or audit form on our Website, we collect:
- your name and email address;
- your phone or WhatsApp number, if you choose to provide it;
- the service you are interested in and your budget range, if selected;
- any project details you write in the message field.
When you download a free resource, such as our GoHighLevel Setup Checklist, we collect your first name (optional) and email address.
If you email us, message us on WhatsApp, or speak with us on a call, we receive the information you share in that conversation.
Information collected automatically
When you visit the Website, our hosting and security provider processes basic technical information such as your IP address, browser type, device type, the pages requested and the time of the request. This is used to deliver the Website, keep it secure and prevent abuse.
When you submit our contact form, we also record the page you submitted it from, so we know which page your enquiry came from.
Cookies and tracking
We use Cloudflare Web Analytics to understand how the Website is used, for example which pages are visited, how visitors arrive (such as from a search engine) and how quickly pages load. It is privacy-focused: it does not use cookies, does not track you across other websites, and does not build a profile of you. We see only aggregated statistics, not information that identifies you.
We do not use advertising or cross-site tracking cookies, and we do not use third-party font or advertising networks that track you. Our hosting provider may set strictly necessary cookies for security purposes, such as protecting the Website against bots.
If we add other analytics or advertising tools in the future, we will update this policy and, where required, ask for your consent first.
How we use your information
We use your personal information to:
- reply to your enquiry and send you the quote, audit or information you asked for;
- discuss, plan and deliver our services if you become a client;
- manage our relationship with you, including invoices and project communication;
- understand, in aggregate, how the Website is used so we can improve it;
- keep the Website secure and prevent spam and abuse;
- meet our legal, tax and accounting obligations.
If you download a free resource, we may send you occasional emails with GoHighLevel tips and information about our services. Every such email includes an unsubscribe link, and you can opt out at any time. If you only send us an enquiry, we do not add you to marketing emails unless you ask. We do not send marketing text messages.
Legal basis for processing
We process your personal information on the basis of your consent, given when you submit a form or contact us, and for legitimate uses permitted by law, such as responding to your request, performing a contract with you and complying with legal obligations. You can withdraw your consent at any time by contacting us (see below). Withdrawal does not affect processing that took place before it.
Who we share information with
We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business, and only as needed:
| Provider | Purpose |
|---|---|
| HubSpot | Customer relationship management: stores contact form submissions and our communication history |
| Cloudflare | Website hosting, content delivery, security and privacy-focused, cookie-free analytics |
| Zoho Mail | Business email |
| WhatsApp (Meta) | Messaging, only if you choose to contact us on WhatsApp |
These providers process information on our behalf under their own security and privacy commitments. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or sale.
International transfers
We are based in India, and some of our service providers store data in other countries, including the United States. Where personal information is transferred across borders, we rely on providers that apply appropriate safeguards and we transfer only what is needed for the purposes described above.
How long we keep information
- Enquiries that do not become projects: kept for up to 24 months so we can follow up on your request and refer to past conversations, then deleted or anonymised.
- Client information: kept for the duration of our relationship and afterwards for as long as required for legal, tax and accounting purposes.
- Technical logs: kept for short periods by our hosting provider for security purposes.
You can ask us to delete your information sooner (see "Your rights" below).
Access to client GoHighLevel accounts
When we work on a client's GoHighLevel or other software account, we may be able to see personal information about the client's own customers. We access such accounts only with the client's permission, only to perform the agreed work, and we do not use that information for any other purpose. The client remains responsible for that data and for having a lawful basis to process it. Specific data handling terms can be included in our project agreement.
Security
We use reasonable technical and organisational measures to protect personal information, including encrypted (HTTPS) connections, access controls and reputable service providers. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a breach affects you.
Your rights
Depending on where you live, you may have the right to:
- access a summary of the personal information we hold about you;
- correct inaccurate or incomplete information;
- ask us to delete your information;
- withdraw consent you have given;
- object to or restrict certain processing;
- nominate another person to exercise your rights in the event of death or incapacity (under Indian law);
- raise a grievance with us, and if unresolved, complain to the relevant data protection authority.
Individuals in India have rights under the Digital Personal Data Protection Act, 2023. If you are in the United Kingdom, the European Economic Area or certain US states, you may have similar rights under local law. We will respond to requests within a reasonable time and in line with applicable law. We may need to verify your identity before acting on a request.
Children
Our services are intended for businesses. The Website is not directed at children, and we do not knowingly collect personal information from anyone under 18.
Third-party links
The Website links to other websites, such as HighLevel and WhatsApp. We are not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be highlighted on this page.
Contact and grievances
For questions, requests or complaints about your personal information, contact us at:
Hire GHL Developer
India
Email: hello@hire-ghl-developer.com (subject line: "Privacy request")
We aim to acknowledge requests within 7 days and resolve them as quickly as possible.